Workplace Communication
Skills for Human Services

New to Canada?
Trained or experienced in Early Childhood Education, Child and Youth Work, Policing
or Security?

Participate in FREE work-oriented language training

This practical and innovative course will help you
• understand human services workplaces in Ontario, including childcare centres and â • schools, and police departments and security agencies.
• clearly and effectively interact with colleagues, clients, supervisors and the public.
• develop strong interviewing, networking and career-building communication skills.

Practise common on-the-job communication to improve your occupation-specific
language skills.

Learn how to use your workplace communication training in a variety of human
services settings, including:
• nursery schools
• centre and home-based daycares
• elementary schools
• high schools
• residential settings
• police departments
• security-patrolled sites.


This course is for you if
• you have training or experience in:
    • early childhood education
    • child and youth work
    • policing
    • security.

• your English is at an intermediate level (Canadian Language Benchmarks 6 to 8).
• you are a landed immigrant or protected person.

Workplace Communication Skills for Human Services is offered at the
following colleges.